About Offline Store
Bridging Surat's rich artisan heritage with the modern global retail experience.
Our Mission
At Offline Store, we believe premium retail should be accessible to everyone. Born in the heart of Surat — India's textile capital — we curate an extraordinary selection of products that blend local craftsmanship with global luxury standards.
From handwoven silk sarees crafted by master artisans in Katargam to cutting-edge electronics and lifestyle accessories, every item in our catalog is handpicked for quality, authenticity, and value.
Our Vision
To become Gujarat's most trusted hybrid retail platform — seamlessly merging the online convenience of global e-commerce with the tactile trust of walk-in stores across Surat.
We are pioneering the Buy Online, Pick Up In-Store (BOPIS) model in Surat, giving our customers the freedom to shop digitally and collect instantly from our flagship hubs.
What Defines Us
Premium Quality
Every product undergoes rigorous quality checks before reaching our shelves or your doorstep.
Artisan Partnerships
We work directly with Surat's finest handloom weavers and craftspeople, ensuring fair trade practices.
Hybrid Fulfillment
Choose between free BOPIS store pickup from our Surat hubs or express courier delivery across India.
Dedicated Support
Our Surat-based team provides personalized assistance — from product consultation to post-purchase care.
From Surat's Looms to Your Living Room
Surat has been the silk capital of India for centuries. Our founders grew up watching master weavers transform raw threads into extraordinary textiles. Offline Store was born from the desire to bring this heritage — along with the best of modern consumer products — to a wider audience through a premium digital-first experience.
Today, we operate two flagship hubs in Surat — at Katargam (Balaji Chowk) and Mota Varachha (Gajera Compound) — serving thousands of customers who value quality, authenticity, and the convenience of hybrid shopping.